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Once your order has been finalized and prepared for shipment, you'll receive an email notification that contains your tracking. If you haven't received an email notification  in your inbox, please check your spam/junk folder or your "promotions" tab.

Why Haven't I Received My Tracking?

Domestic Shipping

What Shipping Options are Available?

When Will My Order Ship?

Will I Receive Tracking Information?

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International Shipping

Athleisure

Basic Tops

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Headbands

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About Our Products

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Payment Options For Your Order

Express Checkout

Is There Free Shipping?

What is Skip the Line?

Does Skip The Line Expedite My Shipping?

Why Can't I Find Skip the Line?

I Want To Buy A Gift Card

Does Purchasing a Gift Card Qualify My Order For Free Shipping?

My Size Says Sold Out

Are The Items in My Cart Reserved?

There's a Queue at Checkout, Should I Refresh The page?

Standard Checkout

Placing an Order

The Size I'm Trying To Select Says Sold Out

Website Is Having Difficulty Loading

Technical Issues Placing Your Order

Clearance Sale

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Can a New Discount Offer Be Applied To My Previous Order?

Can I use more than one discount code?

My Discount Code Isn't Working

Sales and Discounts

What Are The Payment Installment Options?

What Is Zip?

What Is Shop Pay?

How Do I Use Zip?

How Do I Use Shop Pay?

Who Can Use Zip?

Who Can Use Shop Pay?

Why Wasn't I Approved To Use Zip?

Why Wasn't I Approved To Use Shop Pay?

How Can I Check My Zip Orders Or Zip Account?

How Can I Check My Shop Pay Orders or Account?

When Is My First Payment Due With Zip?

When Is My  First Pay Payment Due With Shop Pay?

How Can I Change My Charge Date Or Pay It Off Early?

How Can I Change My Shop Pay Charge Date Or Pay It Off Early?

Are There Any Fees To Use Zip?

Are There Any Fees To Use Shop Pay?

I Need To Return My Order That Was Placed Through Zip

I Need To Return My Order That Was Placed Through Shop Pay

Installment Payment Options

Where is My Order Confirmation?

How Do I Track My Order?

Where is My Tracking Information?

My Order Shows Delivered but I Didn't Receive it

Where Can I Find My Order History?

Can I Make a Change To My Order?

Can I Add Onto an Order I Just Placed?

How Long Does it Take to Process My Order?

When Will My Package Arrive?

My Shipping Address is Wrong!

Do You Need a Gift Receipt?

I Placed More Than One Order, Can I Combine Them?

About Your Order

CVG Return Policy

Refund Policy

U.S. Returns

Non-U.S. Returns

Quality Issue

Can I Exchange or Return Orders I Received More Than 30 Days Ago?

Did We Make a Mistake on Your Order?

I Mailed Items Back on my Own, How Long Does it Take For my Request to Process?

Do You Have A Gift Receipt And Need To Exchange Your Gift?

If I Purchase a Gift For Someone, Can They Exchange It?

International Exchanges and Returns

Exchanges & Returns

How Do I Return My item(s) For a Refund?

How Do I Exchange My Item(s) For Different Size?

How Do I Exchange My Item(s) For Another Item?

How Do I Return My Item(s) For a Store Credit?

How Do I Avoid Paying The Handling Fee For My Refund?

What is Shop Now in the Exchange/Return Portal?

Exchanges For Orders Shipped to US Military APO/FPO Addresses

Refund Request Processing Timeframe

When Will My Store Credit Be Available To Use?

When Will My Exchange Order Be Processed?

CVG x Happy Returns 😁

Having Trouble Submitting Your Happy Return?

Help With Using Our Exchange Portal

Shirts

Tumbler, Tumbler Lid and Reusable Straws

Accessories

Shorts and Running Shorts

Care Instructions

Why Do We Need Collagen?

Why use Glow Up Collagen by CVG?

My Glow Up Collagen is Clumping

I'm Experiencing Discomfort From Taking Glow Up Collagen

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Need To Make Changes To Your Glow Up Subscription?

I Need To Change My Shipping Address For My Glow Up Subscription

I Need To Update My Payment Information On My Glow Up Subscription

Are There Any Import Bans or Limitations for Shipping Glow Up Collagen Internationally?

Glow Up Collagen

Black Wednesday,Black Friday & Cyber Monday 2023🎉🎁🎄🎇

What Are The TTSL E-Books About?

Need Help Accessing Your TTSL 30-45 Day Workout E-Book?

Need Help Accessing Your Minimal Equipment Workout E-Book?

What Is TTSL Daily?

Is It True, Is There a TTSL Podcast?

How Do I Update My Payment Information For My TTSL Daily Membership?

TTSL: Thick Thighs Saves Lives

What Is The CVG Nation App?

How Do I Download the CVG Nation App?

Why Download the CVG Nation App?

Can I Add More Groups To My Feed?

How Do I Reset My Password From My Computer?

How Do I Reset My Password From My Phone?

What Other Features Can I Access From the App?

What is Deal of the Week (DOTW)?

Do I Need To Be An App Member To Get The DOTW?

Can I Send a Gift to an App Member?

CVG Nation App

Where Can I Find CVG on Social Media?

Social Media

How Do I Refer a Friend?

What is a Qualified Referral?

What is a Referred Customer?

Referral Rewards

Reward Payments

Eligibility

No Spam

Right to Close Accounts

Right to Cancel Program or Change Terms

Refer-a-Friend

Request Personal Data

My Personal Data

Online Privacy Policy

Privacy Policy

The Environment, Sustainability & Ethical Work Practices

Sustainability

What is Train Like A Hero?

How do I receive the Murph Training Calendar?

Can I participate without access to a gym or any equipment?

How long will the daily challenges take?

Which version is right for me?

Modifications

Why we do Murph?

What is the "MURPH" workout?

Train Like a Hero - Murph Training Calendar

What Is Fitness Programming by CVG?

How to Join!

Bitch Lasagna (BL): What Does it Mean?

Can I Send a Gift to a Group Member?

Where to Find Us When We Go Live

What Are the Group Rules?

Facebook Group: Fitness Programming by CVG

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CVG's Review Coupon

Need More Help With Legging Sizing?

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Need More Help With Shorts Sizing?

Sizing Questions

Movement Challenge

Why Haven't I Received My Tracking?Updated a month ago